E-SADAD is a digital platform managed by the Palestinian Monetary Authority, designed for electronic billing and payment. It connects service providers (billers) with banks and electronic payment companies.
One Platform for All-Service Bill Payments
Through a comprehensive platform, you can inquire about and pay bills, fees, and installments for all services provided by private companies, government entities, local authorities, and universities, in addition to electricity, water, telecommunications, internet, education, electronic subscription cards, property taxes, association services, and municipal services.
E-SADAD
Speed… Security… High Reliability…
How to Access and Use E-SADAD Platform?
To access and use the E-SADAD platform, you can use banking applications on smartphones and electronic wallets for payment services, as well as “Hukumati” application.
To access the E-SADAD platform and inquire about and pay bills, follow these steps:
Link the service for once only to make it available to all banks and payment service companies:
*For more information, contact 1700701701.
*International number: 0097022977101.
E-SADAD is the national electronic system for displaying and paying bills and allows you to pay bills easily, safely and for free.
It is available on all banking applications, electronic wallets, Internet banking and the Government application.
E-SADAD facilitates the payment of bills and enhances electronic payment in Palestine, which helps in the transition to the digital economy, and you can pay all your bills such as electricity, water and communications via your smartphone without visiting the bank or service provider.
No, the service is completely free and there is no commission associated with either executing the inquiry or payment.
Available 24/7 throughout the year, even on holidays and festivals
No, you can pay bills without the need for a paper bill
Yes, you can pay from anywhere in the world using the banking application and the electronic wallet licensed by the Monetary Authority.
Yes, the value of due bills can be viewed without completing the payment process.
Sure, you can object through the financial institution (bank, payment services company) through which you paid.
You will receive a notification or message.
You can pay bills by following these steps:
• Log in to your banking application, e-wallet, or online banking.
• Choose E-SADAD
• Choose the billing service you want to inquire about
• After choosing the service, enter your service ID number
• Make sure the details are correct and click “Pay”.
• A confirmation message will appear when the process is successfully completed and if you have sufficient balance.
The amount cannot be refunded after payment and deduction from your account.
You can contact the financial institution through which the payment was made (bank, payment services company) to request a refund, and this refund is subject to the policy of the company to which it was paid.
If the amount has been deducted and the invoice status has not been updated, please contact the financial institution through which the payment was made (bank, payment services company).
After completing the payment process:
• You will receive a notification or confirmation message from the financial institution through which the payment was made (bank, payment services company).
• You can perform the inquiry again and verify the payment.
• You can also check through the electronic services provided by the financial institution through which the payment was made (bank, payment services company).
The invoice can be paid partially if the issuing entity allows it.