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Security Tips

General Security Tips:

  • Avoid downloading programs from unknown sources.
  • Ensure that your computer operating system, software, and internet browser are up to date.
  • Avoid online banking/shopping at public places like internet cafes, hotels, and airports.
  • Ensure your anti-virus and anti-spyware software are up to date.
  • Do not open email attachments received from unknown senders.
  • Do not open an email attachment unless you know what it is, even if it appears to come from a friend or someone you know.
  • We advise you to access our online banking services through the online banking hyperlink available at our official website
  • Check your account and credit reports regularly.
  • Use a personal computer firewall program.


Fraudulent emails are used by criminals to lure you to fake websites, which resemble original websites of financial institutions and ask you to disclose personal information such as account number, credit card number, PIN code or any other confidential information.

How to protect yourself from phishing?

  • Cairo Amman Bank will never ask about any confidential information (account number, credit card number, PIN code, etc.) through email, text messages or phone.
  • If you receive any such request for information, please ignore it without responding and refer to your branch immediately.

Password Tips:

  • Passwords provide the first line of defense against unauthorized access to your account(s). The stronger your password, the more protected your account information will be from hackers and malicious software. The following are some tips that you can consider to protect your password.
  • Do not use dictionary words, make the password at least eight characters long, include numbers, capital letters, and symbols.
  • Do not use your personal information such as your name, family name, or your phone number as a password.
  • Do not post your password on plain sight.
  • Don’t use just one password for different accounts.
  • Change your password periodically. Make sure your new password is significantly different from previous passwords.